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Password & Identity Management

Password Management and Identity Management  are both areas that cost companies a lot of time and money. They are also areas that need to be well-managed due to the security implications of poor password management, or poor control of access to systems and resources.

Over the years we have implemented a number of different  solutions and have a good understanding of what is needed in a product, and how it should be implemented.

Password management and Identity management projects will:

  • Save money - ROI is generally attained very quickly
  • Improve security
  • Help you meet audit requirements
  • Help you achieve regulatory compliance
  • Improve the service to customers and employees

If you would like to learn more about how password management and identity management can help you, then please contact us  so that we can understand your particular issues and requirements and determine the best solution for your needs. If you would like us to call you, or if you would like further information then please complete this form.

 

Password Management

Password Management is all about helping users manage their own passwords to ensure that they have secure access to the systems and applications that they need at all times.  Self-Service automation of password management generally has a very strong and rapid ROI and is seen as very beneficial by end-users.

 

Identity Management / User Provisioning

Identity Management (IDM) is sometimes known as User Provisioning, and is all about managing the access that users have to your systems and applicautions, from the day that they join your company to the day that they retire or leave.

In many companies, the lack of good identity management means that the business suffers:

  • An employee starts yet may wait days or even weeks to have access to the systems applications and tools that he needs to be productive.
  • An employee changes roles or is promoted, yet again it takes days or weeks to be fully productive.
  • When roles change, additional privileges are added, but older privileges still remain intact even if the employee does not or should not have access to certain systems.
  • When somebody leaves the company, their accounts remain active and available.
  • Sometimes accounts are cloned for new users rather than being built specifically for them - this means that they gain access rights that they should not have,
  • Temporary or contract staff are often given greater levels of access than they really need - just to make sure!
  • Lack of identity management means that auditing is very hard, and the risks of security breaches are very high.
  • Manual control of all of this takes a huge amount of helpdesk and systems administration time and costs £££££.

Identity Management provides a robust and highly automated cradle-to-grave management of all users, and their access to your systems and applications.

  • Integration with HR systems, and comprehensive workflow ensure that employees will be productive from day one.
  • As roles change, the privileges and access rights are tiightly controlled so that each person has the correct access to the correct systems and tools all the time.
  • When staff leave, access to their applications can be frozen immediately and automatically.
  • As the system is automated, there is a huge reduction in calls to the helpdesk, and the systems administration overhead is eliminated.
  • Every change is documented and logged so you have a complete audit trail saving time and money and helping you meet your service levels and regulatory compliance requirements.

Identity Management projects are bigger and more complex than password management projects, but the ROI is still highly impressive.

 
User Provisioning highlights

3 Reasons to Implement FastPass Password Manager:

  • Promotes user productivity

  • Reduces IT Service Desk calls & cost

  • Enhances Security

Proven Return on Investment

According to Gartner, the average total internal cost of each password-reset call to Service Desk is 16. 20-50% of all calls to Service Desk are related to password problems. Organizations that deploy the FastPass Solution eliminate these calls allowing organizations to reassign support staff to other issues.

Proven Successful

The FastPass Solution is used by thousands around the world. From medium sized companies to large Enterprise organizations and Service Providers – FastPass is helping users in all industries help themselves.

 

Sun's Identity management suite opens your enterprise to new, collaborative business opportunities while enabling compliance, stream­lining operations, and improving security.

The portfolio provides:

  • User provisioning

  • Password management 

  • Role management 

  • Access control compliance 

  • Web single sign-on (SSO) 

  • Federated SSO 

  • Directory services 

  • Virtual directory