As complexity and diversity increase in the data center, more and more businesses are implementing Configuration Management Databases to help them consolidate configuration and change processes. Due to FireScope's unique, self-service approach, organizations can truly start small with their CMDB deployment while still realizing positive business value, and slowly mature their deployment at their own pace to take advantage of all of the benefits promised by centralized configuration and change management.

ITIL

Organizations implementing IT Infrastructure Library (ITIL) version 3 best practices need the means to centralize information about the authorized configuration of their critical services as a foundation for facilitating effective processes. FireScope provides an extremely easy and flexible repository for this knowledge with integrated Change Management features and powerful reporting to enable businesses to reap the most value from their ITIL implementations.

Configuration Management

Consolidating all configuration knowledge of critical IT services has benefits that ripple throughout IT. Incident resolution becomes faster with fewer interfaces that must be consulted; planning and implementation of projects and strategic initiatives become easier and return better value. With FireScope CMDB, organizations gain a single, highly flexible source for aggregating configuration and dependency information of your critical IT services - without the headaches and long professional services engagements typical of traditional CMDB's.

Change Management

When changes are made to an organization - whether it is new assets introduced into the enterprise or legacy systems being retired, changes need to be thoughtfully and thoroughly planned. The FireScope CMDB offers an intuitive solution that allows users to see the impact of their planned changes before actually committing the changes. No more having to rollback after unforeseen side effects cause catastrophic problems.

Capacity Management

More than just performance reporting, Capacity Management goes hand in hand with change management, especially with the Requests for Changes. When changes are suggested or needed, capacity management is touched upon along with Change Management to ensure an organization ability to handle the changes. Comprehensive Request for Change system featuring a pending, approved and denied plan logs

Server Consolidation

Map out your entire infrastructure and clearly define the role each asset plays in contributing to critical services, and provide a platform for planning the best path to consolidating servers in a way that maximizes financial benefit and minimizes risks.

Process Improvement

In addition to identifying and managing processes, FireScope CMDB also tracks and manages the IT assets that depend on processes to help businesses identify and manage opportunities for greater efficiency and cost savings.

Release Management

Manage the complete life cycle of your critical IT assets from procurement to production to retirement, all in a single interface. With FireScope's fully customizable Configuration Management and Change Management data models, the solution easily adjusts to your organization's unique processes and needs, even as you introduce new technologies or process changes.